We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.

Advanced Analytics timeline/session event processing is getting behind. We worked on the issue and AA will continue processing its queue until it catches up with real time.

We've now resolved the incident. Thanks for your patience.

Case Manager has detected a significant increase in the time it takes to ingest logs and create incidents. A significant drop in the rate of log ingestion can delay Case Manager from creating incidents. If you are experiencing slow performance for longer than 1 hour, please file a support case. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Incident Responder has detected a significant increase in the time it takes to execute a playbook. A delay in the underlying service may impact the time it takes to execute a playbook within Incident Responder. If you are experiencing slow performance for longer than 1 hour, please file a support case. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Case Manager has detected a significant increase in the time it takes for one of its underlying core services to process requests. A delay in the underlying service may impact loading time Case Manager and Incident Responder pages. If you are experiencing slow performance for longer than 1 hour, please file a support case. This notice will auto-close after 24 hours.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.